ThinkPoint
Posted: October 18, 2010
Threat Metric
The following fields listed on the Threat Meter containing a specific value, are explained in detail below:
Threat Level: The threat level scale goes from 1 to 10 where 10 is the highest level of severity and 1 is the lowest level of severity. Each specific level is relative to the threat's consistent assessed behaviors collected from SpyHunter's risk assessment model.
Detection Count: The collective number of confirmed and suspected cases of a particular malware threat. The detection count is calculated from infected PCs retrieved from diagnostic and scan log reports generated by SpyHunter.
Volume Count: Similar to the detection count, the Volume Count is specifically based on the number of confirmed and suspected threats infecting systems on a daily basis. High volume counts usually represent a popular threat but may or may not have infected a large number of systems. High detection count threats could lay dormant and have a low volume count. Criteria for Volume Count is relative to a daily detection count.
Trend Path: The Trend Path, utilizing an up arrow, down arrow or equal symbol, represents the level of recent movement of a particular threat. Up arrows represent an increase, down arrows represent a decline and the equal symbol represent no change to a threat's recent movement.
% Impact (Last 7 Days): This demonstrates a 7-day period change in the frequency of a malware threat infecting PCs. The percentage impact correlates directly to the current Trend Path to determine a rise or decline in the percentage.
| Threat Level: | 10/10 |
|---|---|
| Infected PCs: | 9,005 |
| First Seen: | October 20, 2010 |
|---|---|
| Last Seen: | June 4, 2021 |
| OS(es) Affected: | Windows |
ThinkPoint (or Think Point) is a fake anti-spyware program which spreads via phony media downloads and corrupt pop-up alerts. ThinkPoint installs itself before causing chaos all over your computer by hijacking your browser and changing your registry. ThinkPoint will eventually produce a sign up screen for a heuristic program, where you'll be asked to pay USD$90 for full protection. Think Point is not a real security software so do not fall for this trickery and use an updated malware remover to make sure you PC is threat free.
ThinkPoint is designed to trick computer users by imitating Microsoft Security Essentials through a bogus alert message. The message is fabricated by a Trojan horse prompting users to purchase the ThinkPoint program to clean the infection. ThinkPoint is not designed to clean or remove any type of legitimate threat, and consequently serving no real use to computer users.
ThinkPoint and the 'Microsoft Security Essentials Alert' message displayed are in no way associated to Microsoft Security Essentials 1.0 or MSE 2.0. A computer that has ThinkPoint installed may display the Microsoft Security Essentials Alert in conjunction with a bogus online scan that returns a message that states 35 anti-malware tools have identified the 'Unknown Win32/Trojan' infection. Many of the anti-malware tools listed in the notification are legitimate security applications. Among the tools recommended for removing the 'Unknown Win32/Trojan' infection are AntiSpy Safeguard, Peak Protection 2010, PestDetector 4.1, Red Cross Antivirus and ThinkPoint.
If you believe that you have become a victim to ThinkPoint attacks, it is best to download a legitimate and reputable anti-malware program to detect and rid your system of ThinkPoint and any related malware files automatically from your PC. Many computer users may experience difficulty accessing a reputable anti-malware program. If that is the case, you can try the following:
- Restart your computer and once it starts to load the Windows desktop try repeatedly pressing Ctrl+Alt+Del to open the Task Manager.
- Locate the ThinkPoint process 'hotfix.exe' or 'mstsc.exe' in the running processes tab in your Task Manager and click 'End Process'.
- In your Task Manager, select 'New Task (Run)', and type in 'explorer.exe'.
- Install or load a reputable anti-malware tool such as SpyHunter to detect and remove ThinkPoint.
Aliases
More aliases (68)
Use SpyHunter to Detect and Remove PC Threats
If you are concerned that malware or PC threats similar to ThinkPoint may have infected your computer, we recommend you start an in-depth system scan with SpyHunter. SpyHunter is an advanced malware protection and remediation application that offers subscribers a comprehensive method for protecting PCs from malware, in addition to providing one-on-one technical support service.
* See Free Trial offer below. EULA and Privacy/Cookie Policy.
Why can't I open any program including SpyHunter? You may have a malware file running in memory that kills any programs that you try to launch on your PC. Tip: Download SpyHunter from a clean computer, copy it to a USB thumb drive, DVD or CD, then install it on the infected PC and run SpyHunter's malware scanner.
Technical Details
File System Modifications
Tutorials: If you wish to learn how to remove malware components manually, you can read the tutorials on how to find malware, kill unwanted processes, remove malicious DLLs and delete other harmful files. Always be sure to back up your PC before making any changes.
The following files were created in the system:printdll32.dll
File name: printdll32.dllSize: 476.67 KB (476672 bytes)
MD5: be784a26059fc885a52ebcfa79ff6936
Detection count: 14
File type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
Last Updated: November 30, 2010
%TEMP%\23899977.exe
File name: 23899977.exeSize: 355.32 KB (355328 bytes)
MD5: 0148bfe0351e4490650498ec599fdf38
Detection count: 14
File type: Executable File
Mime Type: unknown/exe
Path: %TEMP%
Group: Malware file
Last Updated: November 30, 2010
%APPDATA%\Microsoft\Windows\shell.exe
File name: shell.exeSize: 135.68 KB (135680 bytes)
MD5: 661b5b1cc24479ec4677520cae64ade2
Detection count: 5
File type: Executable File
Mime Type: unknown/exe
Path: %APPDATA%\Microsoft\Windows
Group: Malware file
Last Updated: November 30, 2010
%APPDATA%\defender.exe
File name: defender.exeSize: 2.27 MB (2270720 bytes)
MD5: 4f4ffeebe20e03d18a7c350b6e86dccb
Detection count: 5
File type: Executable File
Mime Type: unknown/exe
Path: %APPDATA%
Group: Malware file
Last Updated: November 23, 2010
%APPDATA%\hotfix.exe
File name: hotfix.exeSize: 742.4 KB (742400 bytes)
MD5: e5b90c0a604ee59f6feea5b2486b8e8f
Detection count: 5
File type: Executable File
Mime Type: unknown/exe
Path: %APPDATA%
Group: Malware file
Last Updated: December 21, 2010
More files
Additional Information
| # | Message |
|---|---|
| 1 | Microsfot Security Essentials Alert
Potential threat details Microsoft Security Essentials detected potential threats that might compromise your privacy or damage your computer. Your access to these items may be suspended until you take an action. Click 'Show details' to learn more. Detected items: Unknown Win32/Trojan Alert level: Severe Recommendation: Remove Status: Suspended |
| 2 | The application taskmgr.exe was launched successfully but it was forced to shut down due to security reasons.
This happened because the application was infected by a malicious program which might pose a threat for the OS. It is highly recommended to install the necessary heuristic module and perform a full scan of your computer to exterminate malicious programs from it. |
| 3 | Warning! Database update failed!
Database update failed! Outdated viruses databases are not effective and can't guarantee adequate protection and security for your PC! Click here to get the full version of the product and update the database! |
| 4 | Warning! Running trial version!
The security of your computer has been compromised! Now running trial version of the software! Click here to purchase the full version of the software and get full protection for your PC! |
ThinkPoint manual removal:
Turn on computer if it boots up to Think Point, press ctrl-alt-del to open Windows Task Manager. Serlect Processes from tabs at top of page. Find hotfix.exe (may also be thinkpoint) in process list. Right click and select end process. Press enter.
Select Application tab on task manager window, then click New Task. Type:explorer then press enter. The windows desktop will open. Close the task manager.
Go to start, run and type regedit then press enter. Find and delete registry values:
HKEY_CURRENT_USER\\Software\\Microsoft\\Windows NT\\CurrentVersion\\Winlogon\\\"Shell\"
Close the regedit window.
Go to Start, My computer, C drive Then find and delete file:
C:\\Documents and Settings\\User\\Application Data\\hotfix.exe and any other files in that directory that have the same timestamp.
i've followed the instructions but think point doesn't appear anywhere in the run folder. help?
I cant even get past the logon screen, rigth after I login, the think screen comes up, I cant do a thing, help, how do I get a bootable usb, then go in and remove registry, exe, etcf.
I follow everything until run, but no \"ThinkPoint\" in it? where else can i find it? Thanks:
what do i do. i can't open my enternat explorer to download firefox or google chrome what do i do!!!
I CAN'T OPEN MY ENTERNAT BROWSER SO I CAN'T DOWNLOAD FIRE FOX OR GOOGLE CHROME SO WHAT DO I DO.
I would not install this awful program. My laptop didnt have any virus's before i installed it and after i did i cannot access my laptop anymore because it is just a black backround. Thank you so much windows.
how do i remove ThinkPoint-my task Manager is not launching either and nothing is working- please help me out
thanks
I cannot open the internet so cannot download any assistance with removing Thinkpoint. Does anyone have any suggestions as to how I might solve this?
HOW CAN I MOVE THE THINKPOINT?
ThinkPoint has not only infected my wife's computer but it has locked it completely so she cannot download SpyHunter's Malware Scanner. What can you suggest?
John Holbrook
iF i AM COMPLETELY BLOI=CKED BT THIS THINKPAD SECURITY VIRUS, HOW CAN i GET INTO THE INTERNET TO DOWNLOAD ANYTHING, INCLUDING ANBTI-MALWARE, ETC TO REMOVE IT.L IT WON'T LET ME GET ANYTHING UP ON THE DESKTOP EXCEPT ITS WINDOW VIRUS. i TRIED EVEN ON SAFE MODE.
What can I do. I did not understand what was happening. Thinkpoint is on my computer and it won't let me go online. I see that above mentioned pop up where it is asking me to pay for that program. How do I get rid of this problem if I can't get online to download the spyhunter program?
Your instructions say to use the start button but there is no start button-just the Thinkpoint. How can I get the start button to come up?
i'v just downloaded your software.
I don't know how i got the think ponit,
it just apeared.
i'm trying to get ride of it the now thanks for the software i will leave another comment after i'v done with it thanks 😉
I have thinkpoint onanother computer it wont let me get to the i cons to run spyware &malaware programs any suggestions
I have a problem and i really need help, i was on my lap top last night and this thing came up saying Think Point and wanted me to download it i clicked on No and it downloaded any ways now I can get on the internet and it is messing my lap top up bad.
I cant use my lap top because the Think Point downloaded on its own and i cant get on the internet to fix it
thanks Iamachine. i tried your solution, and after digging a little deeper i was able to remove the hotfix.exe. had to do a couple of different things but it worked. i found the file in thehkey current\windowsNT\winlog. it was in a "shell and showed the location,of the "roaming\hotfix.exec". i could not find it in the AppData shere it was listed so i just clicked "Delete" on the shel, and it was gone. there was another associated, i forgot the name but t was a monitor icon on the desktop labled "hstrm" or omething like that,. i went back to the task mgr, and ended the process and the message stopped popping up. thanks again!!!
Wow. Thank you, guys. My first time here and you definitely saved me a lot of trouble. Just came down with Thinkpoint and what a mess it was making. Couldn't even run taskmgr to shut down its crap, couldn't run IE or Firefox to look for an answer. Went to another computer and found you guys. Just cleaned up registry and renamed the 'hotfix.exe' (couldn't delete it). Did a hard power down and now I have my computer back. THANK YOU!
The instructions from iamachine on 10/18/10 are PERFECT for removing Think Point! Follow then exactly! I personally did not have to do the last step in the c drive as it was not there. But all of the other was and with these instructions, it removed perfectly and my computer is back to normal! THANKS iamachine
I amn not on my computer now. Can't get rid of thinkpoint. What do I do? I can't log on?
I followed your manual directions and it worked great never thought it would be so easy. I thank you for the directions you saved me alot of money Id have to pay someone else. If you are having problems just follow the directions one by one that is what i did and it worked so once again THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!
I NEED TO GET RID OF THINK POINT ON MY LAPTOP
Follow the first guy's instructions-it works!
create a new user account with admin right, switch to it, and kill hotfix.exe process, then you can delete it, It worked fine for me
nicolas
If you can't get your start menu or task bar to come up after killing the hotfix.exe. Hit control alt del, go to talk manager, start a new task, and type "explorer" into the box.
This should bring you back up.
For all those that are having trouble getting onto the internet, you have to press Crrl+Alt+Del first and close out hotfix.exe from your taskmanager before you will be able to do anything else. You have to get taskmanager open as soon as your desktop loads or ThinkPoint will block it. You might have to restart your computer a few times to do this though.
CANNOT GET ANYTHING ON SCREEN EXCEPT AD FROM THINKPOINT..CANNOT GET TO START TO DO ANYTHING..SCREEN IS BLACKED OUT
DRAMA DRAMA
"THINK POINT" BENT MY LAPTOP OVER FOR OVER A HOUR. THANKS TO MY GOOD FRIEND NICK WHO SENT ME YOUR LINK, I FOLLOW YOUR RECOMMENDATIONS AND THE UNFRIENDLY GUEST WAS GONE !!!!! THANKS YOU THANK YOU
Brilliant!! You guys are the best. I just removed ThinkPoint Virus Trojan Horse and made sure I scanned it with AVG 2011 Free Trial edition. Cleaned and scanned my whole computer and I saved at least $170.00 (Office Depot charges to remove virus)
do i follow the same instructions for vista op system to delete thinkpoint..because i dont have a run tab to find registry
The instructions from this post really worked!! THANK YOU! What a mess..
Username: iamachine Date Posted: 2010-10-18 21:15:27
Thanks!! Your step by step basically info worked perfectly. Thanks again for posting this info.
HOW I GOT PAST THE THINKPOINT SPLASH SCREEN:
I CLICKED ON 'SUPPORT' THEN PUT A CHECK IN THE BOX MARKED "RUN UNPROTECTED" THEN CLOSED THE SCREEN AND SUDDENLY THE DESKTOP APPEARED.
i followed everything the first guy said but my computer won't let me check on the files and documents what else do i need to do i tried everything else and its not working and also when i try to go online it tells me that i need a password from cisco connection what is this
Wow.Thanks for alll your help iamachine You saved me alot of time and money being able to remove this so easily....much appreciated. FYI to those who cant get past THINKPOINT screen go to settings on the screen... repair/remove and check box to allow unprotected start... then follow iamachine's instructions is easiest and most effective way to remove.
I got this think point thing on my laptop today and had no idea how to get rid of it. I was unable to go online and had difficulty getting to task manager. I was finally able to get to it by pressing Crtl + ALt + delete continuously until task manager finally opened. I then followed everything that iamachine said and it worked. Hopefully it stays that way! Thank you so much iamachine, you were super helpful! 🙂
UNABLE TO BRING UP TASK MGR.. FROZEN ON START UP WITH THINK POINT.. HOW DO I FORCE IT OPEN?
HAVE A GOOD DAY!
I THINK MY TASK MANANGER IS BEING HIDDEN BEHIND THE THINK POINT SCREEN! IM BEING HELD HOSTAGE!! HOW CAN I MOVE THE TASK MGR TO GAIN ACCESS?
Word of Thanks to iamachine.
Discovered THINKPOINT on the laptop, truly thought it was real until it asked for payment to solve the problem. Used another PC to find the answer and frustrated at first to think i would still have to pay. But then found iamachine answer. Tried it, you may need to interpret the instructions a little based on your current software, but it was simple and IT WORKED.
Fingers crossed that it stays away and nothing else is lurking. Truly disappointed though that my exisitng ANTIVIRUS software didn't detect it.
Okay, so I followed the directions carefully and they worked! Thinkpoint disappeared and I deleted it's icon on the desktop. I was just wondering, is it bad if you went to C: and couldn't find Application Data? I deleted hotfix.exe and everything, but i'm just wondering if there's anything else i should look out for. Thanks for the awesome instructions Iamachine! Really worked!
This worked!
I thank you very much for the help. Thank you!
I followed above recommended direction and removed Thinkpoint but now my web browser soes not work. The browser loads but I cannot access internet sites. Saved secure server sites seems to work okay. Any ideas?
Iammachine is the best!!!!! Think Point was so irritating when trying to log on to my computer, you solved everything with no charge at all, BLESSINGS! I just knew i was going to have to pay some outragious fee for someone to come and push a few buttons, iammachine saved me from that. Thanks a bunch computer wiz, you've eased my stress.
thinkpoint likes to put a proxy setting in your internet options to stop pages from coming up.. open your internet explorer and check out tools/internet options/LAN settings and make sure "use a proxy" is not checked. if it is uncheck it and try your page again, this may get your pages moving.
I found that after unintentionally activating Thinkpoint, CTRL+ALT+DEL was not working, no matter how many times I tried. However, having WinPatrol installed is just as good. By finding hotfix.exe and killing the task, I was able to get back to opening my internet browsers and access this link to find out all the other files I needed to delete.
u can go to startup programs and go to currently running and shut it off long enough to find a way to remove it
Thanks iamachine, your directions pointed us in the right direction and we conquered the damn ThinkPoint...
think point will not let me open task manager. any more ideas?
cannot get past think point . task manager will not open.
CANNOT OPEN TASK MANAGER . HELP
hey any help with this, im stuck on opening a new task. once i type in explorer a pop up comes up stating "windows cannot find..." any help will be grateful.
iamachine (2010/10/18) you champion!
I followed the instructions step by stem and got rid of the pest.
Somehow THINK POINT IS on my Laptop (not the computer I am on). Think Point is all I can get. It won\\\\\\\'t let me get on unless I purchase a full version for $69.99. How did this happen and what can I do/ I can\\\\\\\'t use my Laptop because I cannot get out of or passed Think Point. PLEASE HELP
Thank you this worked and I didn't have to erase and reload my laptop.
Please help me get Think Point OFF my laptop.
Thank you, thank you, THANK YOU!!! Once I could get back to my desktop and browsers, I installed a malware program. Hopefully that prevents this from happening again. AVG has been SO good the past few years. I have no idea how it missed this, but now I have a backup. 😉 Thanks again!!! You rock!!
IAMMACHINE YOU ARE WONDERFUL!!! THANK YOU THANK YOU THANK YOU! KAREN
Thanks so much for the advise. I followed your directions and got rid of the Think Point. I was tricked into thinking it was protecting my computer so I let it in. Then I realized what I had done. Thanks for saving my pocket book and my computer!!
Hey any help with this, im stuck on an opening a new task. once i type in expolorer, pop up comes up starting " windowa cannot find ".... any help would be nice
how can get thinkpoint off my computer
THIS IS MALWARE...And should not be allowed. GTantvirous did the same to my computer and I had to have the drive wiped. Cost me money and a lot of aggravation. NOW I\'m spent day\'s trying to get rid of Think-Point with their \"f\"-en pop-ups every few minutes. CLASS action law suit folks CLIM ABOURD. This is out right extortion
hi, task manager won't come on no matter how many times we press control alt delete. any other way of getting task manager up? think point has dominated whole computer, please help, thanks
SWEEEET!! thanks iamachine (2010_10_18) i was able to get to this website and followed your instructions exactly! Only one point, i couln't find the hotfix.exe file fromthe last step to delete...so far, i'm good.
Thanks iamachine, it worked perfectly for me. cannot believe that it got theough Norton Anti-virus, i no longer trust it.... but thanks anyways... 🙂
can anyone help i got this virus yesterday my laptop is now in really bad working order i can even reboot my laptop and it wipe my hard drive is there anythink i can do thankyou
hi can you help me got think point on my laptop how do i get it off thanks rich
Dear iamachine,
You are absolutely Briliant!! I just followed your instructions and sorted everything out!
Thank you ever so much!!
🙂
can you help me get rid of think point of my laptop plesase
I really need help I did everything up to run exeplorer nothing happen nothing clear out my computer do not pull up anything else what should I do. Please assist me HELP
THINKPOINT has attacked my laptop. It would let me access anything unless i purchased the full version. I shut down my laptop a few times - But NOW when i start it... nothing... just a blank screen, not even THINKPOINT. Did it wipe out my hard drive? Need your help!!!!! How do i reboot my laptop? This is a nightmare!!!! Thanks for any help!!!
You guys are amazing, thank you so so much!!! 🙂 my laptop lives to fight another day!
THANK YOU!!!!!!
I had to trick Think Point by using Real as a brower just to get to this site and using it now. And it has found it! Thanks!
dear iammachine, thank you so much you are a star
Thanks for the help your instructions helped.
How about a penalty of 1 year per infected computer? So if the spyware you wrote has infected 1 million computers you get 1 million years in the slammer.
My moms laptop just somehow developed a case of thinkpoint via a pop-up from myyearbook. i followed the instructions and so far so good. thank so much.
i\'M PRESSING CONTROL ALT DELETE......NOTHING HAPPENING. WHAT CAN I DO NOW???
please help me get this think point from popping up on my computer. I have never seen this before I have never ordered it and I want it to leave me alone
When I turn my laptop on the first thing I see is this Think Point screen. I cannot get to my icon scren to run Norton. What do I do?
Thanks
Norm
Thank you very much iamachine! I thought I would never be able to remove this application!
iamachine ....
Great instructions ...
Thanks,
Nick Pasichj
F8 OR F10 ON START UP GO TO COMAND PROMP START UP WHEN YOU GET THE CURSOR TYPE IN REGEDIT THEN ENTER,..... SEARCH OR FIND HOTFIX.EXE.... THEN DELETE THE SHELL.....THIS WILL GET YOU MOST OF THE WAY CLEARED UP FORM THERE FIND ANY APP\'S THAT CONTAIN ANYTHING LIKE IT. ALSO GO TO YOUR FIRE WALL AFTER ALL THIS AND MAKE SURE YOU CLEAN UP ANY QUARINTINED VIRUSES. GOOD LUCK
finally i fixed think point.....its very simple guys..... as the thinkpoint screen comes...do ctl+alt+ del.... go to process tab .. nd end hotfix.exe.....thn go to application tab nd start new process ... explorer.... thn windows appear..... thn frm desktop go to thinkpoint shortcut... right click on it ... nd go to properties... thn go to find target.... it takes u d folder where hotfix fle saved,,,, delete tht file ...... nd delete shotcut toooo.... thn restart ur system... thts it...........hope it helps u.............
iamachine, many thanks - you saved my PC! people, that is a REAL HELP!
HATE THINKPOINT! I have tried to do what iaammachine said in his post - but thinkpoint is stopping me from going to task manager, wont shut down, restart in safe mode or anything............it wont let me create a system restore point either so I can try the more advanced options.........I am sooo stuck, any help greatly appreciated!????
Please please help did everything n though I got rid of the TP virus n done a new scan to ceanothus comp etc. Turned computer on today and just a black screen. Can't do anything just a black screen. What on earth do I do?? Tried pressing f8 on starting up etc but still just back screen. I'm really worried my comp is our world.
When I try to open task master a box pops up and says "task master has been disable by the administrator." What next???
When I get the thinkpoint screen I do crt alt del key nothing happens I then booted in safe mode and got a pop up saying task manager had been disabled by the administrator. Any ideas?
I am also hit with think point andI can not get pass to anything. Need your help.
A million thanks, Iammachine. I followed your instructions (with a few variations) and everything seems to be OK now. You deserve a medal!
the ctrl+alt+del does not work think point blocks it. it also blocks the internet and if i try to search my system for it it can not find any trace of it. it will not allow a system restore to an earlier date either which was the 1st thing i attempted. it will not even allow me to turn my computer off!
vij1210 - big thanks for your post, this worked first time; brilliant.
it all worked until i tried to access Internet xplorer and got message: Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." That is word for word what it says and I cannot do anything else. Please help!!!
GUYS, THIS IS TO HELP YOU
I got affected by ThinkPoint on this computer 10 minutes ago. If you wanna access your desktop, taskbar, etc. ,
1- Go in thinkpoint settings, then check the box; Unable unsafe start of computer
2- Open Internet Explorer (64 bit), because it is not blocked
3- Then, download SpyHunter
4- Finally, destroy ThinkPoint (This is the point I
Current version of ThinkPoint DOES NOT let you run Task Manager, it kills it and other Task Manager alternatives before they run. Easiest solution is to go to control panel / users and create a new user and give it admin permissions, now log off and back in as this new user. Go to c:\users\normalusername\appdata\local and rename any EXE files you see there, its not named hotfix.exe anymore, it can be of any name but there shouldn't be an exe in that folder anyways so just rename it for now. Log off and back in as your normal user. Go to Internet Explorers / tools / internet options / connections and uncheck using a proxy server.
Download and install the latest Microsoft Security Essentials and Malwarebytes do perform full scans
Also recommend using Google DNS servers to prevent resolving malicious websites / their dns servers are 8.8.8.8 and 8.8.4.4 and are free
Millennium Systems Inc
Irvine, CA
Thanks, Poulin, for your help. I tried to follow your instructions but they were just not clear enough -- all it did was launch the scan which locked the computer up when it was finished.
Could you or someone go through those instructions a little more carefully?
Thanks for the help with this. I was about to pull my hair out when I can to this site and you got me past it. Glad to know there are people out there that want to help and not hurt.
I just cleaned this up from a desktop, when your system starts up and it tries to run the scanner, let it run, then hit Ctrl-Alt-Del...kill it via Task Manager, then select start up Explorer via the Task Manager...
Locate and delete as per your preferred method, outlined in many of the online resources I found.
IAMMACHINE ......Thank you so much for your great help!! It is sooooo appreciated.
Good morning. I have Windows XP and Think point. I have started my computer in both safe mode and safe mode with networking. Once the user screen comes up I am unable to select a user and type in the password to get into the computer as the mouse is not working. Thank you.
THANK YOU GUYS SO MUCH! VERY EASY INSTRUCTIONS GOT RID OF THAT BAD VIRUS!
I ended up following all the steps, but I couldn't find any of the components, so I wound up having to restore my uncle's system to an earlier time, and that seems to have taken care of it. Best of luck to all who run into this! I have since made sure to let all my friends and family know about the program and this site in case they have found ThinkPoint on their computers. Thank you so much for all your advice!
My desktop is frozen by ThinkPoint so i'm using my laptop to learn how to get loose.
AT AGE 90, my learning yrs are not unlimited.
iammachine is the man. Thanks dude.
thank you iammachine.
I easily removed ThinkPoint from my brother's pc by booting up in safe mode which enabled me to access System Restore. I then restored to the previous check point and now all is well. I did re-start his pc to make sure that this rogue programme did not return when re-booted but all seems to be OK.
For those of you that cannot get into the internet because of Thinkpoint, I was able to bypass by right clicking on the internet icon and running as an administrator. Hope this is helpful to some.
plz get out think point!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
no matter what i do i still cant access the task manager please help me!!!
Think Point is a rougue antispyware, which will create unwanted pop ups and mis lead you to buy that application.
Most of the antivirus like Avast, Norton, Mcafee arre able to remove its source file and at the same time they are failed to remove the unwanted registry entries created by the infection. Once its source file is removed by the antivirus, the registry entries started to disable all the executables (applications or softwares) installed on your computer.
In this scenario, we have to remove the registry entries manually.
Please be very cautious while editing the registry.