SpyHunter Free Trial: Important Terms & Conditions
The SpyHunter Trial version includes, for one device, a one-time 7-day Trial period for SpyHunter 5 Pro (Windows) or SpyHunter for Mac, offering comprehensive malware detection and removal functionality, high-performance guards to actively protect your system from malware threats, and access to our technical support team via the SpyHunter HelpDesk (or the number of devices set forth in the promotional materials/purchase page). You will not be charged upfront during the Trial period, although a credit card is required to activate the Trial. (Prepaid credit cards, debit cards, and gift cards are not accepted under this offer.) The requirement for your payment method is to help ensure continuous, uninterrupted security protection during your transition from a Trial to a paid subscription should you decide to purchase. Your payment method will not be charged a payment amount upfront during the Trial, although authorization requests may be sent to your financial institution to verify that your payment method is valid (such authorization submissions are not requests for charges or fees by EnigmaSoft but, depending upon your payment method and/or your financial institution, may reflect on your account availability). You can cancel your Trial by contacting EnigmaSoft no later than two business days before the 7-day Trial period expires to avoid a charge coming due and being processed immediately after your Trial expires. If you decide to cancel during your Trial, you will immediately lose access to SpyHunter. If, for any reason, you believe a charge was processed that you did not wish to make (which could occur based on system administration, for example), you may also cancel and receive a full refund for the charge any time within 30 days of the date of the purchase charge. See FAQs.
At the end of the Trial, you will be billed upfront immediately at the price and for the subscription period as set forth in the offering materials and registration/purchase page terms (which are incorporated herein by reference; pricing may vary by country or promotion per purchase page details) if you have not timely canceled. Pricing typically starts at $72 for 3 months (SpyHunter Pro Windows) and $42 for 3 months (SpyHunter for Mac). Your purchased subscription will be automatically renewed in accordance with the registration/purchase page terms, which provide for automatic renewals at the then applicable standard subscription fee in effect at the time of your original purchase and for the same subscription time period or as set forth in the promotion materials/purchase page, provided you’re a continuous, uninterrupted subscription user. Please see the purchase page for details. Trial subject to these Terms, your agreement to EULA/TOS, Privacy/Cookie Policy, and Discount Terms. If you wish to uninstall SpyHunter, learn how.
For payment on the automatic renewal of your subscription, an email reminder will be sent to the email address you provided when you registered before each payment date. At the onset of your trial, you will receive an activation code that is limited to use for only one Trial and for only one device per account. Your subscription will automatically renew at the price and for the subscription period in accordance with the offering materials and registration/purchase page terms (which are incorporated herein by reference; pricing may vary by country or promotion per purchase page details), provided that you are a continuous, uninterrupted subscription user. For paid subscription users, if you cancel, you will continue to have access to your product(s) until the end of your paid subscription period. If you wish to receive a refund for your then current subscription period, you must cancel and apply for a refund within 30 days of your most recent purchase, and you will immediately stop receiving full functionality when your refund is processed.
For CALIFORNIA CONSUMERS, please see the notice provisions:
NOTICE TO CALIFORNIA CONSUMERS: Per the California Automatic Renewal Law, you may cancel a subscription as follows:
- Go to www.enigmasoftware.com and click the "Login" button at the top right corner.
- Log in with your username and password.
- In the navigation menu, go to "Order/Licenses." Next to your order/license, a button is available to cancel your subscription if applicable. Note: If you have multiple orders/products, you will need to cancel them on an individual basis.
Should you have any questions or problems, you can contact our EnigmaSoft support team by phone at +1 (888) 360-0646 (USA Toll-Free) / +353 76 680 3523 (Ireland/International) or by email at support@enigmasoftware.com.
How do you cancel a SpyHunter Trial? Users should contact EnigmaSoft Limited directly to cancel a SpyHunter Trial. Users can contact our technical support team by emailing support@enigmasoftware.com, opening a ticket in the SpyHunter HelpDesk, or calling +1 (888) 360-0646 (USA) / +353 76 680 3523 (Ireland/International). You can access the SpyHunter HelpDesk from SpyHunter's main screen. To open a support ticket, click on the "HelpDesk" icon. In the window that appears, click the "New Ticket" tab. Fill out the form and click the "Submit" button. If you are unsure of what "Problem Type" to select, please choose the "General Questions" option. Our support agents will promptly process your request and respond to you.
------
SpyHunter Purchase Details
You also have the choice of subscribing to SpyHunter immediately for full functionality, including malware removal and access to our support department via our HelpDesk, typically starting at $42 for 3 months (SpyHunter Basic Windows) and $42 for 3 months (SpyHunter for Mac) in accordance with the offering materials and registration/purchase page terms (which are incorporated herein by reference; pricing may vary by country or promotion per purchase page details). Your subscription will automatically renew at the then applicable standard subscription fee in effect at the time of your original purchase subscription and for the same subscription time period or as set forth in the promotion materials/purchase page, provided you’re a continuous, uninterrupted subscription user and for which you will receive a notice of upcoming charges before the expiration of your subscription. Purchase of SpyHunter is subject to the terms and conditions on the purchase page, EULA/TOS, Privacy/Cookie Policy and Discount Terms.
------
General Terms
Any purchase for SpyHunter under a discounted price is valid for the offered discounted subscription term. After that, the then applicable standard pricing will apply for automatic renewals and/or future purchases. Pricing is subject to change, although we will notify you in advance of price changes.
All SpyHunter versions are subject to your agreeing to our EULA/TOS, Privacy/Cookie Policy, and Discount Terms. Please also see our FAQs and Threat Assessment Criteria. If you wish to uninstall SpyHunter, learn how.
The Anitvirus Live program they talk about is truly one hell of a program.. It locks out the user completely from programs that would help remove it. It also locks down your internet browser only taking you to their fake website asking you to purchase their phoney program. The only way to remove it is to restart your computer and immediatly go to a restore program. DO NOT mess around, right when your computer goes to windows after restart just go to your restore program and go to a previously safe store date. That was the only way I was able to defeat the BS program. SOOO Frustrating but after 10 restarts, also disabling your internet connection once the virus takes hold bears no conviction... Good luck
im infected with antivirus live but its blocking any and every utility that may help in removing it. im essentially helpless and may have to wipe my hard drive unless theres anything else i can do
hi
since last night my computer screen keeps coming up with this "anitvirus live".
The program we have is Avast. My other computer keeps popping the "live" thing up to scan and I will not do it but it won't let me do anything. Please help and let me know how to get rid of this
If there is also a number I can call later when I get home from work I'd appreciate it.
Thanks
I tried this process, and the only thing that stops me from actually starting it, is the "antivirus live". I cannot open task manager. antivirus opens up with the alert thing and shuts task manager down..... great day.. >:(
I had to remove from one of my computers...it must be a newer version...file name was different... \"nnywsysguard.exe\"...it was probably renamed to throw people off searching for the exact name...I thought I would pass it along...GOOD LUCK!
can you please get this antivirus live off my computer please thank you
i don't like ti at all thank you
You will find these same instructions all over the internet, but they are completely useless. Since "Antivirus Live" will not allow you to start task manager, so you can't kill the process. Also you won't be able to open "Regedit", so editing the registry is not possible...
task manager is blocked
hi,i just wanted to thank the person or persons who publish these instructions on how to get rid of the antivirus live problem that i HAD! THANK YOU,THANK YOU!
I have two computers that one for sure is infected with Antivirus Live so badly that I can't get to the internet to download the scanner. I can run the machine in Safe Mode, but still the Internet explorer won't work. Is there a method of downloading to another drive and then installing via CD or DVD to the infected machine?
Had the problem. Here is a way to remove it that worked for me.
1. Right click on the desktop icon for the problem file and go to properties.
2. Click on 'find target' to locate the file. You will not be able to delete it!
3. Now select the "exe" file and change the file name. I changed the extension to "xxx".
4. Now shut down your computer and reboot it.
5. Your computer should be working OK.
6. Now go to the location of the file you change the name of and you will be able to delete it. Delete the other two files too.
7. Run CCleaner, a free program that is very good at cleaning up your system. Be shre to scan your system and dieete all the files found. Then run the register tool and clean the registry too.
I think this will eliminate the problem. It did for me!